Privacy Policy
Last updated: September 2025
High Elm Studio (“we”, “our”, “us”) is the trading name of High Elm Productions Ltd (Company No. 15336186, registered in England & Wales). We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
We may collect:
Contact details (name, email, phone) when you enquire or work with us.
Business information you provide in the course of projects.
Website usage data (via cookies and analytics).
2. How We Use Your Information
We use your information to:
Respond to enquiries and deliver our services.
Manage contracts, invoicing, and payments.
Improve our website and services.
3. Sharing Your Information
We do not sell your data.
We may share information with:
Service providers we use to deliver our work (e.g. cloud hosting, payment platforms).
Professional advisers (e.g. accountants).
Where required by law or regulation.
4. Data Storage and Security
Data is stored securely on trusted platforms.
Access is limited to our team and contractors on a need-to-know basis.
We take reasonable steps to protect data from loss, misuse, or unauthorised access.
5. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you.
Request corrections or deletion.
Object to certain uses of your data.
To exercise your rights, contact us at neil@highelmstudio.com.
6. Cookies
Our website may use cookies and analytics tools to improve your browsing experience. You can adjust your browser settings to block cookies if you prefer.
7. Retention
We keep records for as long as necessary to provide our services and meet legal obligations (typically up to 6 years for financial records).
8. Contact
High Elm Studio
Trading name of High Elm Productions Ltd
Registered office: 6 The Fairland, Hingham, Norfolk, NR9 4HN, UK
Email: neil@highelmstudio.com